Question by  PietHeemskerk (133)

What is the importance of customer satisfaction?

What are some businesses that don't rely on repeat customers?


Answer by  tedros (211)

Customer satisfaction is critical for any business. There may be some businesses that offer services that are only used once, but even those depend on word of mouth for advertising.


Answer by  elynne (1153)

In establishing a long term business it is the life blood of your business. You want happy customers that will come back, buy more and tell their friends about the greatness of your business.

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