Question by  Johnnyy (57)

What do I do if my Cannon printer is not recognizing the black ink cartridge?

I have taken the cartridge out, put it back in, rebooted my computer and turned off my printer and it still is having issues.


Answer by  technogeek (6640)

There is a chance, and this happens a lot with Canon printers, that you need a new print head because in Canon printers, the print heads are not built into the print cartridges. If there is a setting on the printer that says 'clean print heads', try that. If not, you will need to buy a new print head.


Answer by  Joe2009 (113)

Unplug the power supply completely from the printer, reinsert and power cycle the printer and computer. The last attempt would be to exchange/purchase a new ink cartridge and swap it out, test the new cartridge. Also, if possible test the printer on a separate PC to confirm results.


Answer by  worker9372 (17)

If the ink cartridge has electrical contacts on it (many do), try using a pencil eraser on them to remove and corrosion.


Answer by  worker4512 (9)

the printer ink is probably not the same manufacturer. check the brand and name. then compare it to the printer.

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