Can you troubleshoot my ipod if it has no sound?

Answer by  amp2140 (148)

Make sure the headphones work and that multiple songs work. If both work on the computer, it is the ipod. Try restoring the ipod.

Answer by  kevincai96 (669)

First of all, try to recall if you dropped it in water. If so, go to ebay and order a new "control circuit" for the iPod. They're easily found. If you didn't drop it in water, take it to a repair technician. That is, if you can't see the screen. If/you/can/see/the/screen, hold/menu/and the center button until it reboots. If/that/doesn't/work,/go/back/to/the/technician.

Answer by  drew12 (244)

Ipods have an option in itunes that will limit the volume so it cannot turn up past a set limit, in the settings tab when you have your ipod connected.

Answer by  MikeG (1650)

First, make sure that your headphones are COMPLETELY plugged into the sound input. If this doesn't work, try using a different set of headphones or speakers. If this does not work, try using a sound device that uses the bottom of the ipod (The input you use to charge and sync).

Answer by  john11 (617)

First, It could be the headphones. The headphones are usually the first to go on these devices. Also, it could be a bad MP3. Try a different one.

Answer by  Binome (1975)

First try another set of headphones to make sure that's not what's broken. If they don't work, then the jack in the ipod broke. Apple will have to fix it.

Answer by  MarkSmith (46)

Turn the ipod off, leave it for a few seconds then turn it on again. Sometimes doing so resets the ipod. For some reason the ipod touch suffers from this more than the other ipods.

Answer by  mprobi (28)

Loss of sound can be the result of a few things. Since the ipod may not be the only problem the best thing to do would be first to test the headset or sound device in use. Plug the headset into a known working device. If sound is heard then you know your ipod is to blame.

Answer by  kevincai96 (669)

Your iPod, I think, sounds like a broken hardware audio port. Take it back to Apple; they might actually fix the port for you for free.

Answer by  Darthcaboose (43)

Try plugging a headset into the audio jack; if you get no sound then the internal sound card is busted and needs repair.

Answer by  Amber40 (24961)

If it has a warranty send it in. Otherwise you will have to try somethings like tapping it on the table. Try rebooting it or wiggling the headphone jack.

Answer by  FryPod (7)

This could very well be the fact that your ipods internal speaker is dead. There is that possibility amongst others.