What does "refunding makes cents" mean?

Answer by  ferfer72 (2623)

It's a pun. If you say it out loud, it sounds the same as "refunding makes sense". What it reminds business people is that by allowing customers to make refunds, you will actually make more money ("cents") in the long run. Refusing to refund only guarantees that the person will not shop from you in the future.

Answer by  gertbfrobe (37)

It's a pun, or a play on words. They're saying that refunding make "sense", but using the homonym "cents" in a humorous way to draw the phrase's association with money.

Answer by  Travis404607 (3916)

This phrase refers to the fact that getting a tax refund, or a refund for a product, can equate to dollars in the long term.

Answer by  turkey98 (232)

Sounds like a pun used in marketing to me. What they are saying is that while refunding makes "cents" (as in money), it's also a good idea (it makes sense).