What are some good tips for an interview at a call center?

Answer by  Dean (4035)

Use your best telephone skills at the interview. Listen carefully. Respond to indicate you understood what was said. Choose your words carefully and be succint.

Answer by  Latin4 (11170)

Speak proper english. Don't chew anything while on the phone. Know how to handle different types of customers. Learn how to deal with hangup calls. Make sure you pronounce the name correctly. Nothing is worse then calling someone by their wrong name. Be pleasant no matter how mad the receiver of the call is.

Answer by  mediamaven (579)

Discuss your experience with: 1. Handling multi-line phone systems 2. Dealing with irate customers 3. Problem resolution 4. Client retention 5. Selling value added services and products 6. Customer follow-up

Answer by  Tracipoo (1329)

speak clearly and correctly. dress nice. even tho your not seen by the customer, call center reps always dress up for work. make sure you appear to be a people person and never admit to having a temper. i think youll hate it, but its not for everyone. certainly not for me

Answer by  ehmarasigan (20)

Inorder to be a call center agent representative, you must be assertive, confident, lively and interested in communicating with other people.

Answer by  Scot (591)

Be sure to be upbeat and friendly. Use proper English and be sure to enunciate. Making sure to project your voice would also be wise.

Answer by  bubbyboy (9929)

Be as pleasant as possible. The employer thinks if you are a pleasant person it will show in your voice.