If your phone's software has got corrupted and you need a new copy, just search for it on the internet and you will find it. My advice would be to take it to a local repair shop.
The software for LG Scoop can be asked in the LG main service center. Some of the software can also be downloaded from net. There will also be some common softwares in LG that can be used in this LG Scoop model also.