What is the normal chain of command in a hospital?

Answer by  starmlw (960)

You should start with your nurse. Most units then have a charge nurse or nursing supervisor. Then there is an administrator (usually on-call), such as a customer service specialist.

Answer by  ppisklak (33)

Typically, the first person you would contact would be the charge nurse on your floor. Then, contact "the patient satisfaction" or "patient relations" department. If that doesn't work, you can contact the Chief of Staff or start writing letters to the board of directors or CEO of the hospital.

Answer by  LeheckaG (1826)

Hospitals usually have: A Board of Directors (including a chair-person), and then various levels of administration organized by departments/functions: informational, therapeutic, diagnostic, & support. Departments/practices are often run by & for that practice's doctors, with some "Chief of ..." running that show. Look for "Chief of Nursing, Staff, ...".

Answer by  Kay22 (25)

Most hospitals are controlled by a board of directors. If you are not getting the service required I suggest you contact the board.