How does someone file a complaint against their cable company for overcharging?

Answer by  patti (29325)

You can complain to the Office of Consumer Affairs under your state's Attorney General. You can also file a complaint with the FCC, which has a special web page explaining the process. Google: FCC Cable Television Fact Sheet

Answer by  flamiss22 (5081)

You are better off trying to negogiate with the cable company. No reputable company would knowingly overcharge their customers. Take your solid evidence and speak to a manager.

Answer by  patti (29325)

Call the Office of Consumer Affairs, Office of the State Attorney General, to make a report. The FTC sets rates, so file with it as well.

Answer by  mammakat (11147)

You first have to go through the process with the company and document it carefully. Then find who regulates utilities in your state and file with them- your Secretary of State Office can help, or consult your State's Attorney General Office.