Question by  worker25 (36)

What could be wrong if I'm having trouble receiving a large email in Outlook?

I'm using Microsoft Outlook, and have received a very large email, that I can't open.


Answer by  Roland27 (16334)

If your internet connection isn't strong enough it can be hard to open large email attachments. Simply the bandwith is not large enough. If you can afford it I suggest upgrading to a better connection.


Answer by  Amber40 (24961)

Earlier version of Outlook limit the size of file to 2gb. In order to view this file you must use another program. Microsoft offer a program that will remove part of the file so it can be read but part of the file will be un-viewable. A program called Advanced Outlook Repair claims to do the job also.

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