Where can I find a CRM case study for my MBA course?

Answer by  cynosure (376)

Harvard Business Publishing offers many case studies covering every business question, including customer relationship management; other bschool presses (e.g. Yale) may have less expensive options. At the least expensive end, a management consulting case prep book borrowed from the library may include a CRM case study that will work.

Answer by  jAG82 (236)

Well type it in google or another thing to do is visit a MBA website and search for cases. Harvard has also some good cases published for MBA's.