dental care


Question by  Justin72 (30)

What can I do if I have problems with Amerigroup covering some dental work?

I had my procedures preapproved and now Amerigroup is trying to not pay the claims.


Answer by  mb (5482)

If you have the approval in writing you need to present them with a copy and make them pay. If it is your word against theirs then they will win.


Answer by  benstac (1928)

I would recommend reading over your benefits again and making sure that the procedures involved are covered (and at what percentage) and that your family is not over the deductible. You may want to talk to someone in Human Resources at your work to get additional information on benefits or who to contact at Amerigroup.


Answer by  Melissa101010 (4405)

Call the company yourself. Most of the time the dentist office did not get the procedure approved. If the procedure was approved then just give the referral number to Amerigroup to get the claim paid. The dentist office can not bill you for the mistake that they made. Give a copy of the bill to your caseworker.


Answer by  worker7654 (1033)

Call them and stay in the line until you get what you want since they will try to get out of paying.

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