Question by  worker87 (15)

How easy is it to deal with Delta Airlines reservations people?

I have a travel glitch, and I'm afraid their customer service will be bad.


Answer by  will12 (128)

In my past experience, Delta reservations agents were not very friendly. My reservation, after much trouble, was finally placed, but not without great hassle.


Answer by  mightyspidey (1080)

Most airlines mandate that their staff goes through extensive customer service training. They do this to ensure that their callers will be satisfied. Most airlines also record calls to monitor the conversation. This is another way of making sure that no one receives poor service. You may also want to see if you can get your questions answered online first.

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