management






 

Question by  Heather99 (65)

What is the normal chain of command in a hospital?

I mean, if I have a problem and take it to someone who can't (or won't) help me, then what?

 
+6

Answer by  starmlw (960)

You should start with your nurse. Most units then have a charge nurse or nursing supervisor. Then there is an administrator (usually on-call), such as a customer service specialist.

 
+6

Answer by  ppisklak (33)

Typically, the first person you would contact would be the charge nurse on your floor. Then, contact "the patient satisfaction" or "patient relations" department. If that doesn't work, you can contact the Chief of Staff or start writing letters to the board of directors or CEO of the hospital.

posted by Anonymous
I couldn't not get a response from the charge nurse, I was from another floor, i told the CEO and was wrote up for it. I suggest you never go to a CEO of a hospital. I tried to do the right thing to protect the patients care.  add a comment
posted by Anonymous
I heard this before from others, alot of people want to be in power, not caring about patients. Thats why I don't want to be a RN, at least for now.  add a comment
 
+5

Answer by  LeheckaG (1826)

Hospitals usually have: A Board of Directors (including a chair-person), and then various levels of administration organized by departments/functions: informational, therapeutic, diagnostic, & support. Departments/practices are often run by & for that practice's doctors, with some "Chief of ..." running that show. Look for "Chief of Nursing, Staff, ...".

 
+4

Answer by  Kay22 (25)

Most hospitals are controlled by a board of directors. If you are not getting the service required I suggest you contact the board.

 
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